How To Fix iOS 11 Download Stuck On Preparing Update Screen

fix ios 11 download stuck on preparing update screen

If you are facing iOS 11 OTA installation stuck on Preparing Update issue while trying to download Apple’s new firmware for iPhone, iPad and iPod Touch devices, then follow the instructions in this guide to learn how to Fix iOS 11 OTA stuck on Preparing Update issue on your device.

iOS 11 is the new mobile operating system from Apple replacing previous iOS 10 on iPhone, iPad and iPod Touch globally. So far, the iOS 11 is receiving mixed reaction from the users and tech analysts as they are still trying to figure out new iOS 11 features firsthand.

Major iOS update always elicits delight in some quarters as the fans of Apple’s mobile firmware eagerly download and install OS update to try new features that were available only to iOS beta testers until the full release of the final version for public. Mostly, big iOS update download goes without any issue, however, on some devices it creates installation problems and users get this Preparing Update… message which stays on the screen like forever without the progress bar moving forward.

ios 11 ota update stuck on preparing update screen fix

How to Fix iOS 11 OTA Installation Stuck on “Preparing Update…” Issue

If you are an owner of iPhone, iPad or iPod Touch and have been trying to install iOS 11 update without much success because every time you start iOS 11 OTA update it remains stuck on the Preparing Update… message without any progress, then follow the steps in the guide below to fix Preparing Update issue while downloading iOS 11 firmware via OTA (over-the-air).

Step 1 – Thankfully, iOS 11 OTA update stuck issue can be easily resolved. If you are getting the Preparing Update… message and the screen simply freezes there without moving forward, then the first step you should take is to launch the Settings app on your iOS device.

Step 2 – Make sure your device is connected to a stable WiFi network or data connection.

Step 3 – In the Settings app, go to General > iPhone Storage and wait for the system to load all the relevant data. This is new to iOS 11 in which firmware calculates device storage (total, used, and free memory status) and shows an overview of the storage location and what is taking up most space on your iOS device.

iphone storage ios 11 settings app

Step 4 – Now glean through all the storage information along with the location where it is residing on your device. You can go through this list and clean things up later, but for this guide, we are only focusing on iOS 11. So, select the iOS OTA update file from the list, and tap on it.

Step 5 – Here, you will see all the storage space that the iOS update file is taking up along with the option to delete it from your device with a single tap. Deleting the firmware installation file not only recovers storage space but also to starts the iOS 11 download and install from start with less chances of conflicting with the previously stuck update’s installation files.

Step 6 – Now, head over to Settings > Software update and wait for the interface to refresh and tap on the Download & Install button to start the iOS 11 update process again. This time it should go through without any issue.

That’s it. Enjoy new iOS 11 experience with latest features on iPhone, iPad and iPod Touch. Leave feedback or question in the comments section below.

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