Here is how you can easily fix iOS 11 beta stuck on preparing update issue on iPhone, iPad and iPod Touch. This solution can be applied to fix update stuck issue while installing iOS 11 Beta 6 or iOS 11 pubic beta 5 on supported devices.
Apple has released iOS 11 beta 6 for developers and beta 5 for public with lots of new features, fixes, improvements and more. Both beta updates have been received with mixed reactions. One section is elated that they can install new iOS 11 update with all its new glorious features, while others are grappling with an extremely irritating Preparing update… message that when shows up just remains there effectively freezing the screen.
Some users are reporting that they waited almost an entire day in the hope that the error message will disappear but with no apparent success. If you are among those unfortunate users who have been facing this update stuck issue while trying to install iOS 11 beta 6 or public beta 5, follow the steps in the guide below to unfreeze the update installation and resume the process as normal. This works on all iOS 11 beta supported devices that are encountering this Stuck on ‘Preparing Update…’ issue.
How to Fix iOS 11 Beta 6 and Public Beta 5 Stuck on Preparing Update… Issue
Step 1 – Launch the Settings app on your iOS device.
Step 2 – Make sure your device is connected to a WiFi or mobile data connection before proceeding.
Step 3 – In Settings app, navigate to General > iPhone Storage and wait for the system to load relevant data. Reason for the wait is the new iOS 11 that calculates all of the storage of the device to give an accurate overview.
Step 4 – In the storage result, locate the iOS OTA update file and tap to open it.
Step 5 – Here you can see the amount of space being taken up by the file. There will also be an option to remove the file from your device with one tap of the screen. Delete this file to recover storage space.
Step 6 – Exit iOS device storage section and go to General > Software Update. It will refresh the interface with a message that iOS 11 update is available for download.
Step 7 – Tap on the Download & Install button to begin the process again.
That’s all. Hopefully this time the update will install without any issue.