Android is the most popular mobile firmware and the most used app on Android is Google Play Store that is used by millions to download latest Android apps and games, as well as for updating existing apps on their devices. Every day millions around the world use Google Play Store app on Android for installing and updating apps. However, sometimes users can face DF-DLA-15 error while downloading or updating their Android apps using Google Play Store. The DF-DLA-15 Error box shows this message, as can be seen in the image below – “App name” can’t be downloaded. Try again, and if the problem continues, get help troubleshooting. (Error while retrieving information from server. [DF-DLA-15]).
How To Fix DF-DLA-15 Error While Downloading or Updating Android Apps/Games in Google Play Store
Here are some fixes that will be helpful in fixing DF-DLA-15 error on Android devices.
Method 1 – Uninstall Updates / Clear Data & Cache
This first solution is easy and most Android users are already familiar with.
1 – Head to Settings > Apps on your Android device.
2 – Locate Google Play Store app and tap on it.
3 – Now, tap on Clear Data and then Clear Cache buttons.
4 – If the DF-DLA-15 error occurred after updating Google Play Store, tap on Uninstall Updates option to fix the error. Also, Clear Data of Google Play Services.
5 – Restart your device.
Now try updating or installing the app that caused the error in the first place to see if the process completes without error or not. If not, see the next solution.
Method 2 – Clear Dalvik Cache
This solution works on rooted Android devices only.
1 – Make sure you device has latest version of ES File Explorer or any other root browser installed on it.
2 – Now open root browser on your device.
3 – Head to /data/Dalvik cache.
4 – Delete all content from that folder.
5 – Reboot your device.
That’s all. It should fix DF-DLA-15 error. Methods above should fix the error on your device. If the error remains, see the additional solution below.
- Navigate to Settings > Storage > Unmount SD card to unmount SD card on your device.
- Add your Google account details once again, including payment details.
- Sometimes re-entering payments details links to your Google account fix DF-DLA-15 error.
- If required, reinstall Google Play Store, but is not necessary.
That’s all. Hope the solutions above fixed DF-DLA-15 error. If you know of any better method, do share in the comments section below.