If you have been grappling with performance issues in FaceTime and iMessages apps since upgrading your iPhone and iPad to the latest iOS 11 firmware, then this is the place where you will find the ultimate solution. You can also apply the instructions in this tutorial to fix Handoff activation on iOS 11 as well.
There is not doubt that Apple’s new iOS 11 firmware contains less issues than on the previous major updates of the iPhone/iPad operating system. It seems polished enough to the point that most of its new features and improvements perform as expected. However, global launch of the new iOS version is not completely without its issues. If you have recently upgraded firmware on your iPhone or iPad from iOS 10 to iOS 11 and since then started noticing certain issues with iMessage, FaceTime, or Handoff activation, then there are a few solutions you can use before contacting Apple Support or contemplating taking your device to the nearest Apple Genius Bar. So, keep on reading to learn how to fix issues with FaceTime and iMessage on iOS 11 devices.
How to Fix iMessage and FaceTime Issues on iOS 11
You can apply multiple solution methods to fix iOS 11 iMessage and FaceTime apps. They also work to fix Handoff activation problem on iPhone and iPad running latest iOS firmware. The methods below are mentioned in increasing level of difficulty and time required to complete them. So follow them one-by-one until you find the solution that works on your device
Log out of iCloud and re-sign: FaceTime, iMessage and Handoff, all of these apps are linked to iCloud. Therefore, make sure you have signed into your iCloud account properly. First of all, try a simple logout and re-sign into your iCloud account trick to see if that works.
For that, head over to the Settings app on your device and select your Apple ID shown on top of it. Now, scroll down to the bottom of the screen, tap on Sign Out and re-sign into your device with accurate iCloud account credentials. Hopefully this will resolve whatever issue you were previously facing with iMessage, FaceTime, or Handoff apps on iOS 11.
Reset Settings: This doesn’t require tinkering with iCloud account. If logging out and signing back into iCloud didn’t get the job done, then the problem lies somewhere else. If you don’t know the problem yet, then perform Reset Settings on iPhone or iPad. This is kind of a troubleshooting technique that gleans through device’s settings, which means it is a better and more efficient way of reset settings for solving performance issues and app crashing on iOS 11.
For this, go to Settings > General > Reset > Reset All Settings. This will revert your iPhone/iPad back to default settings state while keeping the data intact.
Clean Install: If none of the above solutions manage to fix the problem with iMessage, FaceTime, or Handoff apps, then perhaps it’s time to perform the ultimate solution, i.e., to clean install iOS 11 firmware on your iPhone or iPad. In this situation, you are left with no other alternative but to clean install iOS 11 onto your smartphone or tablet.
If you don’t know how to clean install iOS on iPhone and iPad, don’t worry we have got you covered on that front. Here is guide that will lead you through the clean install process: How to clean install iOS 11 on iPhone and iPad.