AT&T and T-Mobile Have Stopped The Sale Of Samsung Galaxy Note 7 After Replacement Devices Also Catch Fire


Samsung had it coming and finally it’s official; North America’s largest network providers AT&T and T-Mobile have pulled the plug on selling Samsung Galaxy Note 7 to consumer after the emergence of disconcerting reports that replacement Note 7 are also catching fire. The news that Samsung dreaded has arrived, but one can’t feel disgruntled over At&t and T-mobile’s decision of discontinuing the sale of Galaxy Note 7 in the light of recent replacement devices explosions news, and i am sure Samsung too would have been expecting it. The decision that seems to be an outcome of recent unfortunate explosions involving replacement Galaxy Note 7 devices, At&t and T-mobile have had enough and are going ahead with their decision to halt all sales of the Note 7 device with immediate effect. Current Note 7 users will be even be offered like-for-like replacements, while all future sales have been terminated indefinably.

Respectable financial new service Bloomberg already predicted and intimated in a report that AT&T is on course to stop sales of Note 7 devices and that the decision could be made official in a few days. That’s exactly what happened. Today, At&t following by T-mobile issued public statements confirming the decision of Note 7 sales termination.


Samsung initially announced that all Note 7 devices will be recalled due to defective battery issue in accordance with the US Consumer Product Safety Commission’s regulation, and started replacing Note 7 devices with allegedly saver devices. But since then number of incidents have surfaced confirming the fear that even replacement devices are not fully impervious to catching fire.

AT&T after initially holding on the Note 7 devices finally lost its patience and issued a statement via email confirming the decision of haling the sale of Samsung Galaxy Note 7:

Based on recent reports, we’re no longer exchanging new Note 7s at this time, pending further investigation of these reported incidents. We still encourage customers with a recalled Note 7 to visit an AT&T location to exchange that device for another Samsung smartphone or other smartphone of their choice.

AT&T appears unwilling to take a risky like-for-like replacement decision for defective Note 7 devices, which could tarnish mobile network giant’s reputation. Therefore, AT&T is encouraging customers to either change their Note 7 device for an alternative Samsung smartphone, or switch to a device of a different brand.

If you still own Galaxy Note 7, it’s important that you check the safety status of your device’s battery. Here’s our guide that will help you to find out whether you Note 7 is at risk of explosion or not.

After the AT&T announcement, T-Mobile also appears to be heading towards the same decision i.e. stopping the sale of Note 7 phablets. Here’s the latest statement from T-Mobile:

T-Mobile is suspending all sales of the new Note 7 and exchanges for replacement Note 7 devices.

Customers can still bring their recalled Note 7 or the new replacement Note 7, along with accessories they purchased from T-Mobile, to a T-Mobile store for a full refund and choose from any device in T-Mobile’s inventory. We’ll waive any restocking charges, and customers who purchased during pre-order can keep the free Netflix subscription and Gear Fit or SD card they received.

US network carriers, right on cue, have already started offering replacements or refunds to the owners of affected Galaxy Note 7 devices. It is highly likely that in the coming days other network may follow suit and announce something on the similar line regarding Note 7 sales.

What are your view over this whole Galaxy Note 7 fiasco, let us know in comments section below.

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